Bring the magic of Disney to your small businesses by showing how exceptional customer service creates unforgettable loyalty. Join me as I chat with Vance Morris, a former Disney executive turned small business owner and cust...
What if the real measure of success isn’t how high you fly but how deeply you connect? Jim Carpenter has spent decades helping families and business owners build wealth and preserve their legacies — yet what sets him apart is...
In this episode, I’m joined by Celeste Warren , internationally recognized Diversity, Equity & Inclusion leader and author of The Truth About Equity: What It Really Is, What It Isn’t, and Why Everyone Wins When We Get It Righ...
If you want to connect and influence others authentically, you need to understand the part of the brain that makes every decision. In this episode, I sit down with Tim Ash, bestselling author of Unleash Your Primal Brain and ...
Have you ever read your own website or LinkedIn post and thought, “That doesn’t sound like me at all”? I know I have. This week on Relationships Rule, I sit down with Patricia Viscount — a brand voice strategist and former C...
What if confidence wasn’t something you had to fake, but something you could feel? In this episode, I reconnect with the lovely and wise Nina Perez; transformation coach, TEDx speaker, and someone I’ve had the pleasure of kno...
Stop chasing motivation and build momentum you can count on. I sit down with Robin J. Emdon, the procrastination slayer, to unpack his GetResultsology framework for solopreneurs and business owners. Robin explains why procra...
The fastest path to growth is through relationships; especially those that hold you accountable to your word. I had the privilege of sitting down with Sir Darren Jacklin, a global business leader and philanthropist, whose jou...
Small messages can create big connection wins. My guest Tammy J. Cohen discovered this truth by sending short, heart-centered texts to her adult sons, a practice that rebuilt trust at home and later inspired her book, Text Me...
Speaking isn’t about saying the right words. It’s about making people feel you. When I sat down with Michele Vilseck, she showed me how her RAW method—Real, Audacious, Withness—can transform the way we show up on stage, on vi...
A handwritten note can do what an email never will, it can change a life. I loved every minute of this warm-hearted conversation with Elizabeth H. Cottrell, author of Heartspoken: How to Write Notes That Connect, Comfort, Enc...
AI isn't stealing your humanity. It’s giving it back. Gunnar Hood joins me to talk about how artificial intelligence can make our work more human. He explains how AI helps you reclaim time, communicate more meaningfully, and ...
Presence can quietly transform how people experience your leadership. Brad Farris joined me for a powerful conversation about leadership that doesn’t rely on hustle. As a coach to agency owners and C-suite leaders, Brad helps...
The future of leadership is being shaped by teenagers who are building real businesses today. This is fascinating! I had the pleasure of speaking with Jeremy Williams, Head of Coaching at Founders Path, who is helping teens g...
Are your client relationships strong enough to earn their trust before the first pitch? Michael Haynes, a B2B market specialist, author and speaker, joins me from Sydney. He guides us on how to unpack what it truly takes to w...
You don’t need a plan if you’ve got the right people in your corner. I loved this chat with Brett Trainor, who walked away from corporate life and found something even better—freedom, purpose, and a community of support. Bret...
Great leadership starts with backstage conversations, not just center-stage charisma. I had the best time talking with Carl Walsh—award-winning actor turned business coach—about how the principles of theater can shift the way...
Burnout can be the wake-up call that shifts everything. I loved reconnecting with Trevor Turnbull, a long-time entrepreneur who’s done it all—from building a seven-figure agency to living off the grid in Costa Rica. We talked...
What if your content could build real trust instead of just chasing likes? If you’ve been putting in the effort but not seeing results, Josh Spector wants to change that. He’s a content strategist, creator of For the Interest...
You don’t need to be tech-savvy to build authentic visibility with AI. Kelly Sinclair, brand visibility coach and host of the Entrepreneur School podcast, returns to share how she’s helping entrepreneurs use AI tools without ...
You don’t need hours to build trust. You just need 15 seconds and the right words. I recently sat down with Jen Mueller, an Emmy-winning sports broadcaster and founder of Talk Sporty to Me, who’s built a career turning lightn...
Your story isn’t fluff. It’s the foundation of trust, connection, and business growth. Renee Lynn Frojo, brand storyteller and founder of A Good Reputation, shares this and more with me in this episode. Renee helps purpose-d...
The parts of you you’ve been hiding might be the key to your boldest moves yet. I had the pleasure of talking with Danielle Mohr and Shelby Eloria, the women behind Black Sheep Co, about something we don’t talk about enough—t...
What if talking about money felt more like connection than conflict? My guest today, Sloan Wilkins, brings a calm, thoughtful approach to something that often feels heavy—money. Drawing from his own experience with childhood ...
![Delivering Magic: How to Create Unforgettable Customer Experiences | RR339 [ENCORE]](https://artwork.captivate.fm/15cb0388-09e3-4e18-8f02-f475d7bd8987/vd8t5kf-sbuRGjMPMTq8c5L8.jpg "Delivering Magic: How to Create Unforgettable Customer Experiences | RR339 [ENCORE]")