072 - Why Your Day One Exam Matters More Than You Think
Join Dr. Lona and Dr. Bobby as they break down why the Day One examination is more than just clinical steps. It’s the moment you start building trust, demonstrating certainty, and creating a clear pathway for your patient to say yes. They reveal how slowing down, narrating findings, and using intentional touch can shift someone from uncertain to committed—sometimes before they even see their scans. You’ll hear how to use the exam to uncover “clues,” build curiosity, and lay the groundwork for a high-converting Day Two conversation.
If your Day Two results feel hit or miss, it’s probably what you missed on Day One. This conversation shows you how to fix that.
Key Highlights
02:02 – Conversations during breaks and hallway moments often deliver the biggest takeaways.
03:57 – A great Day One lays the foundation for a successful Day Two—don’t skip steps.
05:31 – The hands-on exam can make or break the trust-building process—slow down and be intentional.
06:54 – Don’t just collect data—communicate what you’re seeing and help patients understand.
08:39 – Speak findings out loud to build curiosity, not fear, using live feedback during exams.
10:20 – Build momentum with “dot collecting” before connecting the picture at the end of Day One.
13:43 – The structure of your exam matters—each test builds value for the next.
20:56 – Pre-framing Day Two and even costs on Day One leads to stronger Day Two conversions.
24:06 – Authenticity, touch, structure, and honesty all build the trust needed for transformation.
25:44 - Dr. Pete interviews Glen David of Davlen Design, a Success Partner known for transforming chiropractic clinics through optimized space and workflow. Glen shares how their family-run company has helped over 6,500 practices improve function, efficiency, and revenue. From designing new offices to reworking existing spaces, they help chiropractors reduce waste, boost productivity, and increase capacity—without expanding square footage. With deep experience and chiropractic-specific systems, Davlen Designs makes it easier for teams to serve more patients, save time, and grow sustainably.
Resources Mentioned
For more information about Davlen Design please visit: https://www.davlendesign.com/
To schedule a Strategy Session with Dr Lona: https://go.oncehub.com/DrLonaBuildPodcast
To schedule a Strategy Session with Dr Bobby: https://go.oncehub.com/DrBobbyBuildPodcast
Follow Dr Bobby on Instagram: https://qr.me-qr.com/WOz1qy6E
Follow Dr Lona on Instagram: https://qr.me-qr.com/o2oFbovy
Learn what it takes to be Remarkable!: https://theremarkablepractice.com/